Privacy Policy

1. Our Commitment to Your Privacy

At LURIVY, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order with us.

2. Information We Collect

When you browse our website, we may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, and the date and time of your visit. This information helps us improve the performance, security, and user experience of our website.

3. Cookies

LURIVY uses cookies to provide a better browsing experience, remember your preferences, and improve our website's functionality. You can disable or manage cookies at any time through your browser settings.

4. Customer Support

If you contact us by email, we will use the information you provide solely to respond to your questions, requests, or support enquiries.

5. Order Information

When you place an order, we collect the personal information necessary to process and deliver your purchase. This may include your name, shipping address, billing address, email address, phone number, and payment details.

6. Marketing Communications

If you choose to subscribe to our newsletter, you may receive updates about new collections, exclusive offers, and promotions. You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link or contacting us directly.

7. Sharing Your Information

We only share your personal information with trusted third-party service providers, such as payment processors and shipping partners, when necessary to complete and deliver your order.

8. Advertising & Analytics

We may use services such as Meta Pixel, Google Ads, and other analytics tools to better understand website performance and show relevant advertisements. These services may use cookies or similar technologies where permitted by law.

9. Your Privacy Rights

Depending on your location, you may have the right to access, update, correct, or request the deletion of your personal information. To exercise any of these rights, please contact us using the details below.

10. Data Retention

We retain your personal information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and improve our services.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us at:

Email: info@lurivy.com